There are times when you will need a document to be translated to one or many languages, during such time it is necessary you look for a translation agency that you can rely on. If you search on the internet for translation agencies, it will give you so many options to choose from which can be overwhelming. There have been several complains from clients about dealing with incompetent translation services agency. Here is how to choose a reputable translation agency.
What kind of documents does the agency translates? Go for an agency that specializes in translating the kind of document that you have.
When choosing a translation agency, it is important to check the working hours of the agency. It is advisable to go for an agency that works 24/7, especially if you operate on a different time zone from the agency. Go for an agency that will constantly send you drafts and keep you updated on the progress of your order.
Before you work with the agency, ask them to give you their reference list. Unless a company is new or they offer bad services, they should have a reference list. It is important you call some of their past clients and ask them how their experience was with the agency. The good thing about calling the agency references, its they will give you an honest opinion about the company.
In addition, go through the translation service website and check for customer testimonies. Go for a translation agency with several positive reviews on different platforms online.
Does the translation agency make sure their translators have signed a nondisclosure agreement? This ensures that your personal information does not leak to unauthorized parties.
Does the translation agency have any experience? Avoid dealing with translation agencies that are still new, since they lack experience, they will end up experiencing with your business. For a translation agency to exist for this long, its because they are meeting their clients’ needs. Also, check the academic qualifications and experience of the translators at the agency.
It is important to choose a translation agency that is registered and licensed by the state. Get a copy of the license from the agency and verify its authentic. It is important to go for an agency that is accredited.
How much does the agency charge for translation services? Different agencies charge differently for their services. Compare the prices of different agencies then go for one that is within your budget. The cheapest agency in the market is not always the best choice, in most cases they will not offer you the best services.